Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

Key skills

A typical day

• •Provide guests with menus.
• •Greet guests and seat them at tables or in waiting areas.
• •Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
• •Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
• •Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

Fields of study

Any field